Telephone Systems
Teleco Charlotte is an authorized dealer for Toshiba, NEC and Star2Star . (Click here to read testimonials from Star2Star customers.) All of our dealers have a variety of phone systems from the best manufacturers, efficient call center management, connectivity for remote locations and people, and are easily integrated with our wireless, voice mail or voice over IP solutions. In addition, we offer the newest Internet phones.
Systems tailored to your business
Our consultants will come in, analyze your business, and determine any problems or bottlenecks that exist in your phone system. We can help your business to process calls more efficiently and to quickly direct callers to their intended destinations. If you have a call center, we can help you monitor your call volume, productivity, hold time and automated options. Whether your call center or customer service division encompasses an entire building or just one person in a cubicle, let us help you to make it more efficient and more productive. It is important to have the tools necessary to manage your communications.
Keep your employees in the loop
Teleco Charlotte can tie multiple business locations together so that they function as a cohesive unit. Your remote offices and warehouses can feel part of the team. Telecommuters and road warriors can connect from wherever they are, and you can connect with them, sometimes by simply dialing their extension. We offer the latest technology - such as the newest Internet phones – to keep your business ahead of the curve.
Phone systems can include any of the following:
- The Phone On The Desk
- Call Center Software
- A Console Switchboard
- Softphones on your PC
- Complete Redundancy
- Line Pooling and Bursting
- Complete database back-up of all systems
All of our phone systems integrate with the other solutions that Teleco Charlotte provides, including wireless offerings, video solutions, voice mail, data services and voice over IP.
